Selected Quotes from the ADA Requirements

IMPORTANT NOTE: Ultratec provides this information pertaining to the ADA requirements solely as a convenience for our customers. We cannot provide legal opinion or legal advice regarding possible positions that may be adopted by administrative agencies or the courts as to any aspect of the Americans with Disabilities Act.

Please feel free to use these resources as needed for your local advocacy efforts.

TTY, TDD and Text Telephone all refer to the same device.

All quotes listed below are taken from the Federal Register/Vol. 56, No. 144/Friday, July 26, 1991/Final ADA Rules & Regulations (unless otherwise noted).

General Statement

"A public accommodation shall take those steps that may be necessary to ensure that no individual with a disability is excluded, denied services, segregated or otherwise treated differently than other individuals..."

Title III, Department of Justice, Federal Register, July 26, 1991, Section 36.303 (a) Auxiliary aids and services.

Public Accommodations TDD (Auxiliary Aids & Services) Statement

"A public accommodation that offers a customer, client, patient or participant the opportunity to make outgoing telephone calls on more than an incidental convenience basis shall make available, upon request, a TDD for the use of an individual who has impaired hearing or a communication disorder."

Title III, Department of Justice, Federal Register, July 26, 1991, Section 36.303 (d) Telecommunications devices for the deaf (TDDs).

Local & State Government Services

"Where a public entity communicates by telephone with applicants and beneficiaries, TDDs or equally effective telecommunication systems shall be used to communicate with individuals with impaired hearing or speech."

Title II, Department of Justice, Federal Register, July 26, 1991, Section 35.161.

Emergency Services & 911 Access

"Telephone emergency services, including 911 services, shall provide direct access to individuals who use TDDs and computer modems."

Title II, Department of Justice, Federal Register, July 26, 1991, Section 35.162.

Hotels, Hospitals & Other Similar Establishments

"Hotels, hospitals, and other similar establishments that offer nondisabled individuals the opportunity to make outgoing telephone calls on more than an incidental convenience basis must be provided a TDD on request."

Title III, Department of Justice, Federal Register, July 26, 1991, preamble.

"Hotels should also provide a TDD or similar device at the front desk in order to take calls from guests who use TDDs in their rooms. In this way guests with hearing impairments can avail themselves of such hotel services as making inquiries of the front desk and ordering room service."

Title III, Department of Justice, Federal Register, July 26, 1991, preamble.

ADA Requirements for Guests who are Deaf or Hard of Hearing

Newly Constructed or Renovated Facilities
Taken from the ADA Accessibility Guidelines
Total Rooms No. of Rooms that must be accessible
1 to 25 1
26 to 50 2
51 to 75 3
76 to 100 4
101 to 150 5
151 to 200 6
201 to 300 7
301 to 400 8
401 to 500 9
501 to 1000 2% of total
1001 and over 20 plus 1 for each 100 over 1000

"In the hospitality and health care industries, four percent of a facility's first 100 rooms and two percent of the remainder must have text telephones."

ACUTA News-See also page 35670 of Federal Register, Vol. 56, No. 144, 9.1.3, July, 26, 1991.

General Public Telephones - New Construction or Alterations

"If a total number of four or more public pay telephones (including both interior and exterior phones) is provided at a site, and at least one is in an interior location, then at least one interior public text telephone shall be provided."

Title III, ADA Accessibility Guidelines (ADAAG), Federal Register, July 26, 1991.

Pay Phones in Hospital Settings

"If a public pay telephone is located in or adjacent to a hospital emergency room, hospital recovery room, or hospital waiting room, one public text telephone shall be provided at each such location."

Title III, ADA Accessibility Guidelines (ADAAG), Federal Register, July 26, 1991.

Pay Phone - Text Telephone Access

"Text telephones used with a pay telephone shall be permanently affixed within, or adjacent to the telephone enclosure."

Title III, ADA Accessibility Guidelines (ADAAG), Federal Register, July 26, 1991.

Pay Phones in Existing Transit Facilities (rail-key stations)

"If an interior public pay telephone is provided in a transit facility at least one interior public text telephone shall be provided in the station."

"Where four or more public pay telephones serve a particular entrance to a rail station and at least one is an interior location, at least one interior public text telephone shall be provided to serve that entrance."

Title III, Architectural & Transportation Barriers Compliance Board, Federal Register, Sept. 6, 1991, Accessibility Guidelines for Buildings & Facilities: Transportation Facilities. Amendment to final rules.

Pay Phones in Stadiums, Arenas, Convention Centers, Hotels with Convention Centers or Covered Malls

"If an interior public pay telephone is provided in a stadium or arena, in a convention center, in a hotel with a convention center, or in a covered mall, at least one interior public text telephone shall be provided in the facility."

Title III, ADA Accessibility Guidelines (ADAAG), Federal Register, July 26, 1991.

Airports - New Construction & Altered Sites

"Where public pay telephones are provided, and at least one is at an interior location, a public text telephone shall be provided. Additionally, if four or more public pay telephones are located in any of the following locations, at least one public text telephone shall also be provided in that location:

a) a main terminal outside the security areas;

b) a concourse within the security areas; or

c) a baggage claim area in a terminal."

Title III, Architectural & Transportation Barriers Compliance Board, Federal Register, September 6, 1991, Accessibility Guidelines for Building & Facilities: Transportation Facilities.